Payment Methods and Delivery Times

  • Retail orders for the kits are fully paid after e-mail received from the studio about readiness to proceed with and confirm your order. The approximate time-frame to prepare the order for shipment is 5-10 business days after the payment accepted.
  • Bulk orders can be paid in two parts: 50% after the order placed and 50% and postage just before the finished order sent.
  • When ordering the HQ painted miniatures for connoisseurs and painted souvenir figurines, the prepayment is made in full, the due date and the order readiness date are agreed in addition. The production time for finished painted figures depends on the workload of the studio artists and the volume of your order.


 

At the moment we accept payment via our partners
- model stores in Austria.
         

 

ATTENTION! After you place an order in the basket, it takes a number to be performed. Waiting in the queue can take some time depending on the workload of the studio. Our studio is a manufacturer, so we do not keep a large warehouse of finished products. Order processing is carried out after the e-mail received when you are informed the studio is ready to proceed with the execution of your order directly, and you confirm the order. Then you need to make the appropriate payment within 3 working days, include handling and shipping fees, then the order picking begins. After you make your payment, please, be ready to wait 5-10 business days for handling, after that we will issue a tracking number for your shipment.

We send your package by First Class Airmail, which takes about 7 to 25 business days to most countries.
  a. To the USA, Canada it takes about 10 to 20 business days.
  b. To the United Kingdom, France, Germany, Italy, Spain and most other European
       countries it can take 7 to 14 business days.
  c. To South America and Australia it can take 20 to 30 business days.
  d. To other countries it can take 15 to 25 business days.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fix, whereas transport ones depend on the weight of your items. We charge up pretty low shipping fees to enable our customers to save money. Our boxes are amply sized and your items are well-protected.

MAIN NEWS:

To our customers and friends, we at St. George Cross studio extend our best wishes for a joyous holiday season and prosperous new year.

Merry Christmas and Happy New Year!




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